Privacy Policy

Introduction

We take privacy seriously and are committed to protecting the personal data of our website visitors. This privacy policy outlines how we collect, use, and protect your personal information in compliance with the GDPR.

Data Collection

We collect the following personal information when you interact with our website:

  • Email Address (if provided via contact forms)

We also collect non-personal data through the use of cookies and log files, including:

  • Connection Data (such as the time and date of your visit)

Purpose of Data Collection

We collect your data for the following purposes:

  • To contact you based on your requests
  • To generate statistical information that helps us improve our website and services

Legal Basis for Processing

We process your personal data based on your consent when you provide your email via our contact forms. We process non-personal data (cookies and logs) based on legitimate interests to improve our services and enhance user experience.

Cookies

We use cookies to track website usage and improve our services. Non-essential cookies, such as those used for tracking and analytics, will only be stored with your explicit consent. You can modify your cookie preferences at any time through your browser settings.

Your Rights

You have the following rights regarding your personal data:

  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You can ask us to correct any inaccurate data.
  • Right to Erasure: You can request that we delete your personal data.
  • Right to Object: You can object to the processing of your personal data for certain purposes.
  • Right to Withdraw Consent: You can withdraw your consent at any time by contacting us.

To exercise any of these rights, please contact our Data Protection Officer (DPO):

  • DPO Contact:
    Name: EAGST
    Email: dpo@hexaglobe.com
    Phone: +33 1 42 86 67 68
    Postal Address: 5 Rue de Castiglione - 75 001 Paris

Data Security

We use appropriate security measures, including SSL encryption and firewalls, to protect your data. While we do our best to protect your personal data, please be aware that no online transmission is 100% secure.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

Third-Party Services

We use YouTube API services to provide content. YouTube may collect data as per their own privacy policies. By using our website, you agree to be bound by YouTube's Terms of Service and Google's Privacy Policy:

Data Transfers

If personal data is transferred outside the EU, we ensure it is protected with appropriate safeguards, such as Standard Contractual Clauses.

Additional Data Processing for Customers

This privacy policy applies solely to personal data collected via this website. For customers of Hexaglobe, personal data processing is tailored to the specific services we provide. As our solutions are customized, the nature and scope of data processing will differ for each customer.

We provide a separate, service-specific Customer Privacy Policy or Data Processing Agreement to each customer that outlines how personal data will be collected, used, and protected in accordance with the services they receive. This will be made available at the time of service deployment and is customized to meet the specific privacy and data protection needs of each customer.

If you have questions about data processing related to a specific service, please contact us directly at:

  • Email: dpo@hexaglobe.com
  • Phone: +33 1 42 86 67 68

Contact Us

If you have any concerns about our privacy practices, you can contact our DPO at:

  • Email: dpo@hexaglobe.com
  • Phone: +33 1 42 86 67 68
  • Postal Address: 171 rue Saint-Martin, Paris 75003, France